DigiX Voice
DigiX Voice Agent
Every lead answered in minutes. Book more jobs and meetings without adding headcount.
- 24/7 coverage for inbound calls
- Lead qualification with your criteria
- Calendar booking and smart routing
Why this matters
What DigiX Voice does
Answers inbound calls instantly
Responds in minutes, including nights and weekends, so first-touch is never delayed.
Qualifies leads with your criteria
Uses your intake logic to screen for fit before booking or routing.
Books directly into Google Calendar
Schedules jobs or meetings into available slots with confirmation language built in.
Routes hot leads to your team
Escalates by call, SMS, or email based on urgency and your routing rules.
Runs reliable after-hours mode
Maintains coverage outside office hours and captures next-step context for morning follow-up.
Summaries and transcripts
Provides structured summaries and transcripts, and can integrate logging into your CRM stack.
DigiX Voice is powered by the Onramp Platform, which provides workflow control, call handling logic, and operational visibility behind the scenes.
How it works
- 1
Call
Inbound call is answered immediately with your brand-safe opening.
- 2
Qualify
One question at a time, using your qualification criteria.
- 3
Route or Book
Qualified leads are routed or placed into available calendar slots.
- 4
Confirm
Caller receives clear confirmation and next-step expectations.
- 5
Log and Notify
Summary and transcript context is shared with the right team members.
Integrations
Connect DigiX Voice with the tools your team already uses. We confirm exact compatibility before launch.
Guardrails and reliability
- Structured workflows with one clear question at a time
- Escalation rules for uncertainty, edge cases, or sensitive requests
- No invented commitments: uncertain answers route to your team
- Monitoring and iteration to improve outcomes without losing control
Implementation and onboarding
We typically begin with a short validation phase to confirm scripts, routing, and integrations before full rollout.
- Step 1
Kickoff and goal alignment
- Step 2
Configure scripts, qualification criteria, and routing
- Step 3
Connect calendar and required tools
- Step 4
Test real scenarios and escalation paths
- Step 5
Go live with pilot monitoring
FAQ
Can it use my existing business number?
Yes. Depending on your setup, we can use a dedicated number or route calls through forwarding/rollover options. We confirm the best option during setup.
Can it book appointments automatically?
Yes. DigiX Voice can book directly into Google Calendar based on your availability and rules.
What happens after-hours?
After-hours mode keeps calls covered, captures lead intent, and routes urgent opportunities based on your escalation preferences.
Does it replace my team?
No. It handles first-touch, qualification, and routing so your team can focus on high-value conversations and closing.
Put every inbound lead to work
Launch with clear guardrails, real escalation paths, and workflows your team can trust.